How Can You Streamline Onboarding Processes With The Proper AI Instruments?
Erin Rice is an HR professional and the Individuals & Operations Specialist at Process Street, an AI-powered platform that automates organizational processes and improves effectivity. Even earlier than venturing into the world of HR, her instructing background gave her useful insights about introducing workers into a brand new work setting. Erin can also be the host of the Worker Onboarding Podcast, the place she combines her personal experience with that of different thought leaders to uncover the secrets and techniques of profitable onboarding. At present she speaks with us about AI platform misconceptions, welcoming new hires, and automating workflows.
Do you are feeling that your instructing background has given you deeper insights into worker onboarding, significantly in relation to introducing new hires to their work setting?
Positively! As a college chief, I did not have an HR staff. When it was time to onboard a brand new worker, the staff and I juggled the onboarding and coaching course of whereas nonetheless working the college and making certain our present workers had every thing they wanted to succeed. As you’ll be able to guess, caring for and educating children below 5 is usually a lot! On prime of that, there are such a lot of rules and compliance points to onboarding in a college, and lacking a step may price you your capability to function, which might hold many dad and mom from going to work as a result of they relied on you. The looming domino impact motivated me to do one of the best job I may, and I’ve carried that keenness into worker onboarding within the tech area. The good half about it’s that Course of Avenue is a course of administration platform, so not solely does my firm profit from that keenness, however so does the product, which helps 1000’s of different corporations as effectively!
Is there a typical false impression that you simply imagine prevents organizations from absolutely leveraging AI-powered platforms, reminiscent of Course of Avenue, to streamline the onboarding course of?
It’s clear that a number of organizations are fearful about AI taking their jobs, and that has created some apprehension about leaping proper in. I get it, and there was a day that I felt the identical, however as I’ve used completely different AI instruments, I’ve realized that AI is simply enhancing what people are already doing. It’s making us higher, quicker, and in some circumstances, smarter. Certain, I may write 20 prompts for an icebreaker financial institution to have readily available for all-hands conferences, however why waste my mind energy on that once I might be utilizing it to determine a fancy HR challenge? With instruments like Course of Avenue, I believe it could possibly really feel daunting to place within the effort to get all of your processes into the platform, which is why we constructed Process AI. Course of AI permits you to scan your SOPs in a Google sheet, or Excel doc, and even handwritten SOPs in a PDF, and Course of AI will write the duties for you, after which you need to use your human powers to make it even higher. Having all my duties and processes saved in Course of Avenue has saved me a lot bandwidth as a result of I can depend on these automated processes as an alternative of getting to recollect a lot.
What is likely one of the most memorable discussions you have had with a fellow thought chief on the Worker Onboarding Podcast?
My most memorable dialogue was the primary time I used to be a visitor earlier than taking on because the host! It was extra of a dialog with our Director of Individuals & Operations, Ashley Chain, and I about all of the magic we infused in our inside onboarding. Probably the most memorable takeaways was the significance of balancing construction with personalization in onboarding. Automating workflows in Course of Avenue helped us create a smoother, extra partaking onboarding course of that fosters connection from day one—a core ingredient in making new hires really feel valued and able to contribute. The construction gives clear expectations and hopefully much less overwhelming within the course of! You realize, let machines do what machines do greatest so we people can do what we do greatest, and that’s be human!
You may learn the entire article here and, after all, hearken to the podcast episode as effectively.
Is there a latest improvement challenge, product launch, or one other initiative our readers ought to find out about?
Course of Avenue just lately launched a flagship function to our platform: Information Units. Prospects can retailer any information they want and go that info of their Workflows and Types. Take into consideration having an worker or firm information set the place you’ll be able to re-use that info to pre-fill values elsewhere. This implies not solely that each one their info is saved below one roof (i.e., there is not any want for third-party instruments to retailer information) but in addition huge enhancements in information accuracy and time saved.
This launch aligns with our mission to make streamlined processes accessible for groups of all sizes. We’re excited for our readers to discover these capabilities and achieve extra management over their workflows and varieties!
Are you able to share a standout success story that showcases how a consumer has used Course of Avenue to beat their onboarding challenges?
Reply: Sure! Uncooked Capital Companions confronted intensive onboarding and regulatory compliance challenges, particularly in mortgage processing. By implementing Course of Avenue, they reduce onboarding time by 70% by streamlined, standardized workflows that ensured accuracy, compliance, and effectivity throughout duties. This transformation enabled quicker worker productiveness, minimized danger, and scaled operations with out sacrificing high quality, showcasing how structured workflows can drive progress and operational excellence in regulated industries.
You may learn all about it here! It’s wonderful to see how artistic purchasers can get with their enterprise processes, saving them a lot money and time, myself included!
Wrapping Up
Thanks a lot to Erin Rice for sharing her experience and insights with our digital neighborhood. You may also discover her on our Employee Onboarding Tech Experts checklist, which highlights HR trailblazers who gas innovation and provide organizations the insights they should interact new hires.
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